by Janis Au | May 7, 2024 | Support articles
At Connectivity, our 14-day money-back guarantee gives you the flexibility to try our mobile broadband risk-free. We understand that choosing a new broadband service is a big decision, and the cooling-off period ensures you have time to fully experience the speed and...
by Janis Au | May 7, 2024 | Support articles
All of our plans come with a 14-day money-back guarantee. During that time, you can cancel your order and return your equipment to receive a full refund. After this 14-day period, your contract will be subject to an exit fee of 80% of the monthly cost × the remaining...
by Janis Au | May 7, 2024 | Support articles
At the end of your plan, you’ll automatically move onto a monthly rolling contract so you can stay connected. We’ll contact you before the end of your contract to confirm when this will happen. On a monthly rolling plan you can cancel at any time by giving...
by Janis Au | May 7, 2024 | Support articles
When your order is dispatched, you’ll receive a confirmation email with a tracking link included.
by Janis Au | May 7, 2024 | Support articles
We deliver our plans across the UK. In some areas of the Scottish Highlands and Islands we are unable to offer next-day delivery, please reach out to us at [email protected] if you have any questions.
