Support
![3d icons-12](https://www.myconnectivity.co.uk/wp-content/uploads/2023/11/3d-icons-12.png)
Setting up your router
![3d icons-12](https://www.myconnectivity.co.uk/wp-content/uploads/2023/11/wifi-icon-3d-18.png)
Device support
![3d icons-12](https://www.myconnectivity.co.uk/wp-content/uploads/2023/11/3d-icons-10.png)
Plan expiring soon?
New to Connectivity? Let’s get you connected.
Getting started
What is Connectivity? ›
Choosing your plan ›
Our routers ›
Internet speeds ›
Setup & billing
Setup guide ›
Troubleshooting your setup ›
How you’ll be billed ›
Changing your billing method ›
Receving your device
Next day delivery ›
Is my address availalbe for delivery? ›
Tracking your delivery ›
Rescheduling your delivery ›
Need help with your connection?
Router not working as expected? A quick reset can often solve the problem.
Device support
Router troubleshooting ›
Getting the best speeds ›
Renewals
Renewing yor plan ›
Early cancellation ›
Returning your router
14-day money back guarantee ›
At the end of your plan ›
Need help?
Get help from a member of our team
![connectivity logo grey](https://www.myconnectivity.co.uk/wp-content/uploads/2023/11/connectivity-logo-grey.png)
Copyright © Please Connect Me
124 City Rd, London, EC1V 2NX, United Kingdom
Registered in England & Wales no: 10103770
Explore
Support