Setting up your router

Device support

Plan expiring soon?

New to Connectivity? Let’s get you connected.

Getting started

What is Connectivity? ›

Choosing your plan ›

Our routers ›

Internet speeds ›

Setup & billing

Setup guide ›

Troubleshooting your setup ›

How you’ll be billed ›

Changing your billing method ›

Receving your device

Next day delivery ›

Is my address availalbe for delivery? ›

Tracking your delivery ›

Rescheduling your delivery ›

Need help with your connection?

Router not working as expected? A quick reset can often solve the problem.

Device support

Router troubleshooting ›

Getting the best speeds ›


Renewing yor plan ›

Early cancellation ›

Returning your router

14-day money back guarantee ›

At the end of your plan ›

Need help?

Get help from a member of our team

Email us


Call us

020 3923 9392

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