Rescheduling my delivery

Rescheduling my delivery

If you need to reschedule your delivery, please let us know at least 36 hours before your scheduled delivery date at support@myconnectivity.co.uk. Once your parcel has been dispatched, we won’t be able to change the delivery date or address.
Rescheduling my delivery

My internet is unstable, what should I do?

Is your router not working as expected? A quick reset can often solve the problem. Step 1 Reset your router Reset your router by pressing the small reset button at the back with a paperclip or pin for 7 seconds or until the lights on the front of the device flash....
Rescheduling my delivery

Easy setup guide

Getting connected to your new router is simple! Follow these steps to get online: Remove the casing from your new SIM card until it is the appropriate size. For 4G routers: 4G routers require the sim to be in the largest size (Whole SIM) 5G routers require the sim to...