Early termination of contract

All of our plans come with a 14-day money-back guarantee. During that time, you can cancel your order and return your equipment to receive a full refund. After this 14-day period, your contract will be subject to an exit fee of 80% of the monthly cost × the remaining months on plan.

Any alteration to this rule will be allowed on a purely discretionary basis. If you are having issues, please contact us as soon as possible at support@myconnectivity.co.uk.

For more information, see our full terms and conditions.